The 5-star Hotel Fenix Gran Melia - The Leading Hotels Of World boasts fitness classes, facials, and a terrace as well as a setting within walking distance of the business district of Madrid. Located only 400 metres from National Archaeological Museum, this Madrid hotel offers a treatment room, a Jacuzzi, and sauna facilities on site, and great access to sacred landmarks like Temple of Debod, a 25-minute walk away|25 minutes' walk away.
Some of the elegant rooms of Fenix Gran Melia - The Leading Hotels Of World face the city, and comprise a balcony and a lounge area. Guests can use a Jacuzzi bath and a hydromassage shower together with hair dryers and dressing gowns.
The wonderful Fenix Gran Melia - The Leading Hotels Of The World Madrid includes a gym facility, a spa salon to ensure guests maximum relaxation. Finally, this Madrid property houses meeting rooms featuring a desk and a photocopier.
A buffet breakfast is served here every morning. DRY Martini is an in-house à la carte restaurant, serving Mediterranean dishes. There is also a terrace bar. You can try American cuisine in a bar which is located very close by.
The Fenix Gran Melia - The Leading Hotels Of World Madrid has a wonderful location a 25-minute walk from|25 minutes' walk from Plaza de Toros de Las Ventas, while shopping venues like Gran Via are a 5-minute ride away|5 minutes away by car. The luxurious accommodation is only a 10-minute stroll from Metro Colon bus stop and within walking distance of Museo de Cera de Madrid. Nature lovers will appreciate the proximity to El Estanque Grande, which is a 5-minute ride away|5 minutes away by car. Feel in total harmony with nature by visiting the public Descubrimiento Garden, just 200 metres from Hotel Fenix Gran Melia - The Leading Hotels Of World. Serrano underground station, situated a walk from the wonderful accommodation, provides a quick connection to all areas of Madrid.
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Here you can find verified reviews our users posted on this website
David
2023-08-06
The breakfast buffet offered a wide variety of delicious choices. All staff members were friendly and helpful. The hotel's location was convenient for visiting all the sites we wanted to see in the city. Additionally, it was close to the shops on Calle Serano and the Salamanca shopping district.
Couldn't find any faults at all.
Joseph
2023-08-03
As young families, we loved the spacious rooms and cozy lobby. The staff were friendly and the service was excellent. The facilities were great, including a gym for those who like to stay active. The location was superb, with easy access to shopping and restaurants. it was a wonderful experience and we will definitely come back!
We felt privileged at Hotel Fenix Gran Melia - The Leading Hotels Of The World. There was nothing to complain about.
Anna
2023-07-13
The Leading Hotels Of The World. My stay at Hotel Fenix Gran Melia - The Leading Hotels Of The World was absolutely delightful. The moment I arrived, I was greeted by name and escorted to a private check-in with a glass of chilled Moët & Chandon. The Red Level Lounge offered top shelf champagne and a delectable selection of tapas and sweets throughout the day. The location was perfect, with shops, bars, and restaurants nearby, and the art museums within walking distance. The breakfast spread was exceptional, offering a wide variety of continental and cooked options. The service was impeccable, and the bed in my classic room was extremely comfortable. I highly recommend Hotel Fenix Gran Melia - The Leading Hotels Of The World for a luxurious and memorable stay in Madrid.
Diane
2023-07-13
Nice warm welcome, classic furniture, great location, friendly cleaning staff, enjoyable terrace.
Nothing that I didn't like.
Ryan
2023-07-09
I loved staying at Hotel Fenix Gran Melia – The Leading Hotels Of The World. The location was perfect, close to historical sites and shopping centers. The classic furniture in the room made it very comfortable.
Elizabeth
2023-06-11
Located near the shopping street with all the designer brands, this hotel offers a convenient base for those who love to shop. The spacious rooms provide ample workspace and comfortable bedding, ensuring a pleasant stay. The breakfast selection is diverse and satisfying, with a variety of fresh fruits, cheeses, and meats to choose from. The staff is professionally courteous and welcoming, adding to the overall experience.
The service at the hotel can be lacking at times, as mentioned in some reviews.
Laura
2023-06-04
Convenient and safe location. Amazing staff and service. Excellent facilities and meals. Beautiful decor. Friendly and helpful staff. Great breakfast buffet. Quick and efficient problem-solving. Easily accessible to city center
Could not be improved in any way.
Glen
2023-05-19
The hotel is located in the vibrant Salamanca shopping district, close to a metro stop and within walking distance to all the sites we wanted to see. The room was spacious and well-maintained, offering a comfortable stay. The bathroom was clean, although slightly small for a twin room. The service was exceptional, with friendly and helpful staff. The breakfast buffet was outstanding, offering a wide variety of options. Additionally, the hotel had a lovely terrace where we could relax and enjoy a drink.
The amenities in the room could have been better, as we had to request an iron and ironing board, and the coffee sachets were not refilled daily.
Hugh
2023-04-29
Exceptional Red Level service, from arrival to departure. VIP lounge with free drinks and snacks. Clarence bath products and free WIFI. Amazing staff, supportive and accommodating. Great location and lovely balcony. Cozy lounge with outdoor area. Heavenly bed. Clean and comfortable room. Excellent breakfast with wide choice. Pleasant and helpful staff.
John
2023-04-17
We had an incredible romantic escape at this hotel! The staff was so friendly and welcoming, making us feel right at home. The location was perfect, with easy access to key attractions and plenty of dining options nearby. Plus, we loved the fact that we were upgraded upon arrival, adding an extra touch of luxury to our stay. It truly made our experience even more special.
While our overall experience was fantastic, there were a few minor downsides. We found that some of the TV channels were not in English, which limited our options for entertainment.
Michael
2023-03-25
The location of the hotel was perfect, as we were able to explore the city without needing to use public transportation. The staff at the hotel were very helpful, especially when we had an issue in our room. Additionally, the breakfast provided at the hotel was excellent, with a wide variety of options to choose from.
That dinner at the hotel was not available until 8.00pm, which was a bit late for us. Additionally, there was some noise disturbance in our room, despite requesting a quiet room.
P.
2023-02-26
Located close to historical city center and shopping centers. Rooms have classic furniture, providing comfort. Friendly and professional staff at breakfast reception. Good breakfast selection with helpful and efficient check-in. Comfy beds, quality mineral water, and good bath/shower products provided.
Harry
2023-01-29
This venue truly provides a luxurious experience. From the moment I booked my stay, the service was exceptional. The in-room breakfast was delicious and the spa lounge provided a serene atmosphere. I particularly enjoyed the full body massage and beauty treatment, both of which were top-notch. The private facilities were exclusive, adding a special touch to my stay. The restaurant offered special diet menus which catered to my needs. The location advantage made it easy to explore the city.
The only flaw I experienced was that I had to request fresh face towels from housekeeping instead of them being automatically replaced. However, this was a minor issue that did not detract from my enjoyable stay at this hotel.
Michael
2023-01-16
We had an exclusive and luxurious stay at this hotel. The Red Level hospitality was exceptional, with personalized service and amenities like free-flowing champagne and delicious tapas all day. The room had a breathtaking view and the bed was incredibly comfortable, ensuring a good night’s sleep.
The disorganized breakfast service, with waitstaff seeming overwhelmed and confused. However, this minor issue did not detract from our overall luxurious experience, and we would definitely recommend this hotel for its superb service and exclusive amenities.